DEMO — fictional range. Local brief only, NOT SENT. No personal data is collected or transmitted.
BUYING
What an order needs in order to be an order.
Most garden enquiries stall because the buyer has a look in mind and no specification on paper. This is the list worth completing before the first message.
- The object
- Which object, and how many of each
- Where it stands
- Open, sheltered, on paving, on a roof · this decides the material
- The climate
- How hard the winters are, because that decides frost performance
- The material
- Body and finish, not just the colour
- Colour
- Against a standard, and whether batches may differ
- The quantity and the split
- Because a mould or a coating run has a minimum
- The delivery window
- Garden ranges are seasonal, and the season does not move
- The inspection
- What is checked, how many, and against what
Why "where it stands" is the first question.
Because it decides the material. The same planter is right on a sheltered terrace and wrong on an exposed roof, and the difference is not the size.
The most useful sentence in an enquiry.
"These stand outside all year on paving, and the winters here freeze." It tells the supplier what the object has to survive, and it is the sentence most enquiries leave out.
Why the delivery window matters more here than in most categories.
Because a garden range is bought for a season. An order that arrives after the planting window is an order that sits in a warehouse until next year.